Professional writing and editing
Communication, content, and UX strategy
Qualitative and quantitative research
Writing & Editing – Researched, wrote, and edited a wide range of communications, including policy documents and analyses, white papers, newsletters, web content, and research reports.
Change Management - Led discovery, planning, and execution of change activities for major strategic implementations and system deployments.
Content & UX Strategy – Created and implemented user-centered design, information architecture, and content strategy for web services and mobile platforms.
Communication Strategy – Designed communication and training plans and created deliverables for more than a dozen major projects.
Publishing – Co-founded and served as editor and business manager for an award-winning nonprofit small press.
New England Aquarium
Harvard Graduate School of Education
Gardner Pilot Academy Adult Education Program